Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery. Our multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program. *Net.Cover Premium, Advanced and Elite support programs are available on current Allied Telesis products. For customers looking for continued protection on End of Sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to our Technical Assistance Center (TAC). To check if Net.Cover TAC is available for your product and to obtain a quotation, please contact your local Allied Telesis representative.
Products specifications
Attribute name | Attribute value |
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Number of years | 1 year(s) |
Next Business Day (NBD) | Y |
Service time (hours x days) | 24x5 |
Phone support | Y |