DELIVER MORE STRATEGIC VALUE Ivanti Service Manager is the most affordable, flexible and complete cloud-optimized ITSM solution available. Automate workflows, eliminating costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, Ivanti Service Manager solution can easily scale and adapt to meet your specific business needs. DESIGNED TO MEET YOUR NEEDS TODAY AND TOMORROW Ivanti Service Manager delivers the functionality you need now while providing the flexibility to grow as your needs expand. DRAG & DROP WORKFLOW No programming needed, making it easy to tailor IT service automation. MULTI-CHANNEL SELF SERVICE Offer multiple, easy to access self-service channels to make IT teams and users more productive VOICE AUTOMATION Dramatically reduce wait times, transfer rates and abandoned calls. CLOUD OR ON PREMISE Fully multi-tenant SaaS or On-premise, today or tomorrow —you decide. MODERNIZE YOUR ITSM SYSTEM TO DELIVER MORE VALUE Ivanti is modernizing the service desk, helping IT deliver more value to the business. Improve your alignment between IT and the business to become a more strategic partner.'