To ensure your success, we include a one, two, or three-year active service agreement with the purchase of most of our products.
With an active service agreement you get:
- Full access to the Progress Community
- Unlimited support during business hours
- Product updates and priority access to bug fixes
- VIP invitations to virtual and local user group activities
- Optional, emergency (extended) support 24 x 7 x 365
- Invitations to participate in product beta programs
Products specifications
| Attribute name |
Attribute value |
|
Number of years
|
2 year(s) |
|
Service time (hours x days)
|
9x5 |
|
Phone support
|
Y |