HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1]
Products specifications
Attribute name | Attribute value |
---|
Response Time | Next available agent |
HP segment | Business |
Place of service | Remote |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 4 years |
Service method | Phone |
Care Pack type | Electronic |
Coverage period | 48 month(s) |
Warranty type | S |
Number of years | 4 year(s) |
Support type | Priority support |