When hardware issues come up, the sooner you can get running again, the better. Our HP Onsite Solution Support[1] is specially designed for your HP Point of Service products, and includes support coverage for up to 6 attached peripherals, to vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | Next business day response |
| Type | On-site |
| HP segment | Business, Enterprise |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Additional support option | Defective media retention |
| Number of years | 3 year(s) |
| Support type | Onsite repair |