When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1], and vastly improve your POS device uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | Next business day response |
| Type | On-site |
| HP segment | Business |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | P |
| Number of years | 1 year(s) |
| Next Business Day (NBD) | Yes |
| On-site support | Yes |
| Support type | Onsite repair |