Cisco Unified Customer Voice Portal (v. 11) - license - 1 license 1 license(s)

Cisco Unified Customer Voice Portal (v. 11) - license - 1 license. License quantity: 1 license(s), Software type: License
Manufacturers: Cisco , Cisco Systems
SKU: 11253951
Manufacturer part number: CVP-11-NFR=
MSRP: $100.00
$81.68
Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center. Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

 

  • Product Type: License
  • Installation Type: Locally installed
  • License Quantity: 1 license
Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center. Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

 

  • Product Type: License
  • Installation Type: Locally installed
  • License Quantity: 1 license

Products specifications

Attribute name Attribute value
Software version 11
Features
License quantity 1 license(s)
License
Software type License
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Products specifications

Attribute name Attribute value
Software version 11
Features
License quantity 1 license(s)
License
Software type License